About Us

We are passionate about creating HR solutions that enable high-consequence, high-compliance companies to effectively manage their workforce and maintain compliance.

Arcoro’s modular HR software solutions are designed to improve efficiencies, limit risk and build high-performing teams. Our unique modular approach to HR management meets our customers current needs and future requirements. From talent management, onboarding, time and attendance tracking, core HR to performance management and more, we help companies maintain compliance.

With over 10,000 customers and 360,000 daily users in 20 countries around the world, Arcoro’s easy-to-use, cloud-based software gives organizations the competitive edge to scale and grow effectively. Customer success is a huge focus for Arcoro. All customers receive a customer success manager to collaborate with about HR strategy and U.S. based support.

Team

(Click for bios.)

  • John Herr

    Chief Executive Officer

    John Herr
    Chief Executive Officer

    As CEO, John Herr is responsible for the strategic direction of Arcoro. He is a 25-year internet technology industry veteran with a proven track record scaling software businesses into large enterprises.

    Before joining Arcoro, John spent five years as Chief Executive Officer and Board Member at Avetta. Under his leadership, Avetta grew to serve an active customer base of over 100k in over 100 countries. Having served in executive roles at some of the world’s leading SaaS and eCommerce organizations, including eBay, PayPal, Adaptive Insights and Buy.com, John has a deep understanding of how to transform emerging businesses into world-class enterprises and how to grow and inspire talented teams.

    John graduated from Harvard University with a Bachelor of Arts in Economics and earned a Master of Business Administration from Harvard Business School. John also serves as a member of the Arcoro Board of Directors.
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  • John Shrader

    John Shrader

    Chief Operating Officer
    John Shrader

    John Shrader
    Chief Operating Officer

    John Shrader leads the sales and client success teams across the Arcoro organization. With a focus on developing and expanding the Arcoro operations and sales, he is instrumental in strengthening client relationships and organization-wide partnerships. His vast human resources industry knowledge, vision and client-centric mindset shapes how the Arcoro team relates to clients. John brings 18 years of experience in the SaaS and HCM space to Arcoro. As Executive Vice President of BirdDogHR, one of Arcoro’s founding companies, John played a key role in developing the vision of Arcoro and communicating this vision to clients and partners. Prior to his roles at BirdDogHR and Arcoro, John was the General Manager and Executive Vice President at Penn Foster Education. He has held previous executive leadership positions at SumTotal Systems, a SkillSoft Company and GeoLearning.
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  • Kevin Berens

    Chief Product Officer

    Kevin Berens
    Chief Product Officer

    Kevin Berens is responsible for Arcoro’s product strategy and its alignment with Arcoro’s vision. He oversees all aspects of product delivery, working with teams across the organization to understand product needs and priorities and to improve efficiency and communication.

    Kevin has a track record of success serving in executive product-focused roles at several growth-stage technology companies, including FRx, Certent, Adaptive Insights, and Avetta. He is passionate about the customer, the product and the end-to-end user experience, and has a history of evolving product ideas into industry-leading offerings. Kevin produces products that solve business problems, provide value, excite customers and improve lives.
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  • Johnny Laurent

    Chief Customer Officer

    Johnny Laurent
    Chief Customer Officer

    As Chief Customer Officer, Johnny Laurent is responsible for making sure the voice of customer is heard throughout Arcoro. This begins with his oversight of customer operations, including Customer/Partner Experience, Implementation and Professional Services, Customer/Partner Success, and Internal Technology, Automation, and Training. His 30+ years of experience in the software and hardware industry brings a breadth of knowledge to the Arcoro team. Focusing his career on the customer experience, Johnny has been in the HR, Payroll, and Benefit space for almost two decades. Prior to joining Arcoro he held positions with Zenefits as the VP of Broker Services and General Manager and VP of Employer Solutions at Sage.
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  • Cynthia Phillips

    Chief Marketing Officer

    Cynthia Phillips
    Chief Marketing Officer

    Cynthia Phillips guides the vision, strategy, planning, execution, measurement, and optimization of all marketing and communications initiatives. She leads the team of marketing and communications pros responsible for bringing Arcoro’s story to the market.

    Cynthia has more than 25 years of experience working with emerging technology and high-growth companies to achieve maximum profitability, target revenues, grow brand recognition and expand market share. A veteran of over 50 acquisitions, her experience encompasses companies ranging from start-ups to large global corporations, including Computer Associates, Ping Identity, SyncHR, Businessolver and Philips Electronics.
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  • Tamara Saunders

    Chief Financial Officer

    Tamara Saunders
    Chief Financial Officer

    Tamara Saunders oversees all finance activities in the role of Chief Financial Officer. Tamara has successfully built and led both public and private finance organizations, implemented complex financial systems, and directed various financings, mergers and acquisitions.

    She most recently oversaw Calero-MDSL’s Corporate Finance, HR, Legal and Compliance divisions, and was in part responsible for the successful sale of MDSL and simultaneous merger with Calero. Other roles have included CFO for Telesphere and VP Finance at Vonage.

    A two-time Stevie Awards winner, Tamara has also been a finalist for the Financial Executives International (FEI) CFO of the Year.
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  • Rafael E. Santos

    Chief Technology Officer

    Rafael E. Santos
    Chief Technology Officer

    Rafael E. Santos leads Arcoro’s Development and Information Technology teams. He has extensive experience defining technology and organizational strategies to achieve business objectives and to streamline software products and services. As CTO at e-Builder, he led the technology team through a five hundred-million-dollar acquisition by Trimble. At Ultimate Software, Rafael led one of the first Enterprise Scrum implementations in the world. His development team won a Stevie Award because of these efforts. He also introduced Kanban at Ultimate Software, which was one of the first two SaaS companies to implement it.
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  • 2020 MIP Award

    Concrete Construction

  • 2021 Gold Award for Call Center of the Year

    Stevie Awards

  • 2021 Silver Award for Most Valuable Response by a Customer Service Team

    Stevie Awards

  • Fastest-Growing SaaS Companies

    SaaS 1000

  • Top 10 Construction Technology Solution Provider

    CIO Applications