A Southern-based, multi-division commercial energy contractor with 1,200 employees spread across multiple states, found out the hard (and expensive) way just how bad the wrong solution can be. The company’s pricey HR software was too difficult to adapt to their specific needs; multiple people had to devote their time to it just to get it to work.
The unsustainable purchase began because the large company, which uses Trimble Spectrum, needed a separate HR solution that could handle ACA requirements. It chose an HR solution that ended up costing them in more ways than one.
While the solution itself worked, the company was behind a black curtain in terms of usability, meaning only certified provider consultants could make changes. The company ended up having to devote almost one full-time IT person, part of an HR person, and outside consultants for integrations and workflow configuration. The software provider was also raising its prices at each renewal. Something had to change.
The company realized their HR system cost them more than all their other systems combined. They wanted it to be gone before the next renewal. They looked to replace it with something comparable in features that also:
Didn’t break the bank
Understood the construction industry
Was easy to manage and configure themselves
Integrated with Trimble Spectrum
Arcoro checked all the boxes.
The company looked at four options for an HR solution. Arcoro, one of its top four picks, ultimately won on:
Arcoro’s value to the company exceeded its cost
Arcoro had the functionality they needed
Arcoro had a reliable Trimble Spectrum integration
Arcoro could implement within a five-month window
The Arcoro implementation team worked closely with the company’s IT and HR teams to redesign processes and replicate the functions they required. Despite the complexity of the business, Arcoro successfully implemented the company’s new HR software solution on time. In contrast, Workday’s implementation took 18 months.
Arcoro’s implementation team impressed the company due to its ability to be flexible and provide creative solutions for how the company actually worked. Implementation was only the first experience that delighted the company. The company kept seeing the benefits of an Arcoro partnership.
The biggest driver for dropping the old HR provider and switching to Arcoro was cost.
Today, the large company pays roughly one-third of what it would have continued paying for the other solution's licensing, a 67% reduction that repeats every year. The HR system that once cost more than all of the company’s other systems combined is now one of its most cost-effective investments.
Compounding the cost savings was the reduced dependence on outside support to make the company’s HR software actually work.
Before Arcoro, the company invested heavily in external support, including:
Approximately $500,000 implementation effort
Roughly $75,000 annually in consultant fees
Additional internal staffing requirements
Those dependencies are now significantly reduced with Arcoro because of the ability to self-service for its more than 1,000 employees.
Arcoro’s team showed the company how to configure everything themselves, so they no longer had to rely on outside help. Now administration is self-serve, the time savings quickly recovered. And with a dedicated Arcoro advocate, the company doesn’t feel like they’re on their own to “figure it out.”
Arcoro delivered on all its promises by providing a cost-competitive HR solution that the company didn’t need outside help to change. The ability to play nice with Trimble Spectrum integration brought it all together.
In the end, the company got what it wanted and received a trusted partner in return. Arcoro provided value, support, was responsive to questions, and most of all, became an advocate for how the company could better manage its workforce.
67% Reduction in HR Software Licensing Costs
$500K in Avoided Software Management Costs
5 Months to Implement
Eliminated internal dedicated support