Many of your clients in small to large enterprises have a need for a learning management system (LMS), they just might not realize it yet. How do we know this? Well, let’s ask a few questions first to help determine if your clients even have a need for one.
- Do any of your clients offer internal employee training opportunities?
- Do any of your clients offer extended enterprise training opportunities to partners, resellers or customers?
- Do any of your clients focus on eCommerce and sell their training or other coursework as a service they provide?
- Do any of your clients need to track mandatory courses or certifications in order to stay within compliance of local, state and/or federal laws?
If you answered ‘Yes’ to any of these questions, you may have just unleashed a new sales strategy that will not only increase the amount of revenue you can make in a year but will also provide your clients with automated technology that scales with them as their requirements change over time.
What is a Learning Management System?
In short, an LMS uses data to conduct, track and report on any training. Some examples of LMS use may include:
As training can be highly time-consuming and laborious for anyone to conduct, many small, medium and large businesses use an LMS to coincide with any employee onboarding initiatives, professional development certifications and/or any required compliance reporting. An LMS is also extremely important to the clients you have whose products are technology-based. For example, software companies will typically offer training to their partners, resellers and clients if there are any new features or updates to their product.
A cloud-based LMS falls under the ‘Talent Management’ component of a Human Capital Management (HCM) platform. Today, many HR and ERP systems are lacking various HCM modular capabilities such as the ability to support learning management, conduct benefits management, provide performance management, onboard new hires and more.
What can my clients use an LMS for?
An LMS is used by businesses to:
- Onboard new hires with training to prepare them for their jobs, and/or certify them to stay within compliance.
- Provide ongoing training and certifications for internal employees who want to enhance their skill set over time.
- Give training to external stakeholders outside the organization such as partners, resellers and customers.
- Track any required courses, credits or certifications of employees who need them to stay compliant with local, state and federal labor laws.
How does it improve employee training and development?
1. Accessibility, technology and content
With an LMS, your clients can take their classes through a virtual portal, anytime and anywhere. This allows them to take their classes, complete assigned work, take tests and more when it fits in with their schedule. A cloud-based LMS is accessible on a desktop computer, personal laptop, tablet and cellphone.
An LMS can hold an array of online tutorials, PowerPoints, videos, discussions, tests, quizzes, essays and other tools to help enhance the learning environment to keep employees engaged and on task. Administrators of the module have access to configuration tools to set up specific rules, guidelines and more to create an original experience for them. Many LMS’ also offer your clients the ability to integrate with thousands of online resources, as well as the option to upload their own classes within the system.
2. Ongoing feedback
For many employees, career development is an important factor for them. If that part isn’t being fulfilled in their day-to-day, then they will more than likely look for a new position elsewhere who will provide them the nurturing they’re looking for.
To help provide the support their employees want in career development, a cloud-based LMS supports employee development for your clients by:
- Providing a centralized employee dashboard that holds the results of their tests, quizzes and other assigned work over time.
- Automating notifications to both employees and employers when training is required.
- Connecting the data from LMS to other talent management/HCM-/ERP modules to paint how they are directly affecting the company’s operations positively/negatively as a whole; and how they can improve in specific areas to improve operations.
3. Data to improve LMS programming for employees and reporting for compliance
As an LMS can provide quick, and direct feedback based on the results of completed tests, quizzes and other assignments, administrators can go straight to the data to review:
- How effective the training provided is going and if there need to be any improvements to available programming
- The required data for compliance reporting requirements set by local, state and federal laws are accurate
Administrators can configure an array of data gathering initiatives from their employees to attain the feedback they need to keep their available training current, effective and on-point. With an LMS, administrators can send surveys, questionnaires and follow-up interviews to attain direct feedback from participants to help get direct insight from them.
With an LMS integrated with other HCM/ERP modules, all data is shared between applications for easier compilation of compliance data required by labor laws to make reporting efforts that much easier.
How does a learning management system increase revenue?
A Learning Management System is scalable and integrates with other technology offerings
With an LMS, your clients are able to integrate it with their current HCM/ERP modules or platforms and/or to 3rd party vendor applications. For example, if you have clients who currently use onboarding and/or performance management modules, you have an easy ‘in’ with them by clearly explaining to them the benefits of an LMS, and how data can be shared by these modules to help improve broad or specific operations for a company.
Another example includes the clients you have who might be on utilizing core HR/ERP modules already for their business, but they aren’t integrated with any talent management modules such as learning management to help promote career development within its business. This is actually the perfect opportunity to speak to your clients about the benefits of an LMS such as:
- Great for training and recruitment
- Addresses major employee retention issues
- Tracks career development
- Drives employee engagement and promotes a positive workplace culture
As you are speaking on the benefits of an LMS, you can also be promoting other applications that fall under the talent management umbrella such as recruitment and applicant tracking, onboarding, performance management and succession planning. The point is that with data consolidation, your clients can connect an LMS with not just other talent management modules, but also with an HCM platform and/or an ERP system and the various modules they carry.
A Cloud-based module is generally cheaper and easier for your clients to purchase and operate
Going the cloud-based route when choosing an LMS to sell to your clients is generally cheaper than self-hosting. Here’s how:
- An LMS vendor will maintain the system and will perform any technology updates and upgrades
- The application is accessed within an online browser, which relieves the need to install any software
- The provider will be in charge of the security, availability and performance of the system
- The upfront costs are lower
- Integrations are easier to perform with other applications, platforms and systems
Great performing technology = happier clients = more opportunity to upsell
Over time, as you build stronger relationships with your clients due to the offerings you provided them, there will be plenty of opportunities for you to upsell them on other cloud-based talent management and/or core HR products to help complement their other business needs. As you provide them with solutions that work, it only builds you up further as a technology expert to them.
Because of you, they will improve key HR processes, automate required reporting for compliance and improve transparency throughout the organization entirely.
Arcoro and Learning Management
The Arcoro Learning Management System will help your clients ensure compliance, bridge the gap between employee goals and business strategy and automates key processes in employee learning. Benefits of a cloud-based LMS include:
- Supporting company goals with access to classes, certifications, tests and more
- On-going learning helps employees to retain information which results in higher quality work produced
- Preparing employees for future objectives with skill development opportunities
- Reduces employee turnover while simultaneously increasing engagement and productivity throughout an organization
The LMS is just one module available of many offered in Arcoro’s cloud-based, automated HCM platform. The full suite includes modules in talent management, payroll, benefits and core HR:
- Payroll Processing
- Benefits Management
- ACA Compliance
- Employee self-service (Employee Portal)
- Performance Management and Feedback Delivery
- Recruiting and Applicant Tracking
- Time and Attendance
- Online Learning Management
- Succession Planning
- Employee Onboarding
- Job Posting and more
The platform features an integration with over 300 partners which makes syncing with ERP, payroll and/or other 3rd party technology providers a very simple thing to do.